Tender with Success - The Pairwise Comparisons Approach

Organization of a tender is not easy. Preparation of the relevant specification, taking into account the non-price criteria, implementation of the objective and fair assessment procedure, and last but not least, selecting a satisfactory offer are in practice a considerable challenge. In meeting this challenge appropriate multi-criteria assessment models can help. Models that can cope with different kinds of tangible and intangible criteria. The paper presents the hierarchical bid assessment (HBA) model of making decision in a tender procedure based on the pairwise comparisons method. It combines structural elements known from AHP with the Heuristic Rating Estimation approach. Two different schemes of rating tangible and intangible attributes are proposed. The notion of the success of the customer is defined and the practical method for its use is proposed. Theoretical considerations are illustrated in the relevant example. c © 2014 The Authors. Published by Elsevier B.V. Peer-review under responsibility of KES International.